We want you to love everything you purchase from Topo Designs, and stand by every item we make. If you purchased a product directly from our site and aren’t satisfied for any reason, we offer free returns and exchanges through our Returns Center.

Simply return the product to us in its original condition (unused, unwashed, unaltered, free of pet hair) within 14 days and we'll issue you a refund. If you want to make an exchange for a different size or colour - please contact us to arrange exchanges, so we can put the desired product aside for shipment on receipt of the returned item. To expedite exchanges a new order can be placed. The old item will be refunded on receipt, as long as returned goods requirements are met as follows. International orders, orders exceeding the 14 day window, or sale items, are not eligible for a return or exchange. Please use a traceable service for return of goods as we are not responsible for goods in transit.